Hacked and Stolen

We are writing to update you on a devastating data security breach EpicHub.com suffered on Friday, October 6th, 2017, when a hacker accessed our servers through Amazon.com’s cloud and stole and deleted our entire database and system – effectively shutting down all EpicHub.com services.

We believe this person stole our entire system because they could not hack the individual accounts secured behind our 256bit encryption. We believed, incorrectly, that Amazon.com offered security through their AWS Systems against just this sort of attack. We were wrong.

We still believe your data is safe behind our 256bit encryption firewall. We believe this because even we, the people that run EpicHub.com, do not have access to your data. We simply built no back doors into our systems.

So, the person that stole our database has probably learned four very important things since taking our systems:

  1. I was serious when I said that we do not access or monitor any of our User’s data. Your data is your own and we take your privacy seriously. They MUST hack each individual account.
  2. We do not collect or store any credit card or social security data in our website. We only collect and store contact data. So, after a month with our systems, these hackers have, maybe, hacked one account, and learned that what they stole was a few lines of a phone book, that they could have gotten for free from their desk drawer at home.
  3. They have probably also learned that I spoke the truth when I said that our systems were built for the betterment of humanity. There are no ulterior motives, no hidden agendas, no tracking of personal data or activity, no government oversights, and no scams or frauds built into any of our systems. There literally was nothing to steal but that phone book data.
  4. Our systems are protected by patents pending. Anyone attempting to use our technology will be sued to the fullest extent of local law. You can’t use our technology without going public. And, when you do, we will find you. We will stop you. And we will prosecute you to the fullest extent of the law, in whatever region of the world you operate from.

Enough about the hacker or hackers.


To Our Customers

Please forgive our temporary cessation of service caused by exterior forces with low morals and no ethics. Please resort to your default phone databases, as we use them as a default backup for just such emergencies. All of the data that you entered into your Epic Account was, and is, saved in your default database. I was serious when I said you could walk away from our Epic Systems with no loss of time or data. Well, the proof is found there. You will have lost no data at all.


To Our Employees

To the employees that we were forced to let go because of this tragic setback, please accept my personal apologies. Both you and your families are in my prayers. It’s going to be quite some time before I can pick up enough pieces to put this back together.
What You Can Do

While EpicHub already has taken action to help secure your account, we encourage you to consider the following account security recommendations:

  • Change your passwords and security questions and answers for any other accounts on which you used the same or similar information used for your EpicHub account.

  • Review your accounts for suspicious activity.

  • Be cautious of any unsolicited communications that ask for your personal information or refer you to a web page asking for personal information.

  • Avoid clicking on links or downloading attachments from suspicious emails.

For More Information

For more information about this issue and our deepening security resources, please contact me directly at Scott@EpicHub.com. We value the trust you place in us, and your security remains our top priority.


Scott Thompson, CEO

EpicHub.com, LLC

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